Insurance Checklist
Medicare
Yes! We are in-network with Medicare Part B, which means we can bill Medicare directly for your physical therapy services if you have traditional Medicare coverage.
We are not in-network with Medicare Advantage (Medicare Part C) plans. If you have a Medicare Advantage plan, you can still receive care at our clinic as an out-of-network provider, but you will be responsible for payment at the time of service. We can provide you with a receipt (superbill) that you may submit to your plan for potential reimbursement, depending on your policy. Check out our Medicare FAQs page for detailed information.
Other Insurances
We have decided not to participate as in-network providers for any insurance companies besides Medicare at this time.
This decision allows us to provide the highest quality of care without arbitrary restrictions frequently imposed by insurers.
We are able to spend all of our time providing excellent care 1:1 every visit instead of on the phone hassling with insurance companies.
We also find our clients get better faster with our personalized 1:1 approach and have less need to juggle their schedule around PT appointments.
Unlike many traditional clinics that see multiple patients at once, we provide one-on-one, hands-on care that is highly individualized. Our focus is on getting you better faster so you can stay active and enjoy the activities you love. At our clinic, you will work with the same therapist at each visit and can expect to spend the full length of your treatment with your therapist - we do not use aides or assistants - instead, our focus is 100% on you each and every visit.
Ask for a Superbill
We are happy to provide the documentation you need to submit your out-of-network reimbursement claim. Please let us know during your INITIAL EVALUATION so we can ensure everything is in place to provide what you need. We provide superbills at the end of each month.
Check with your plan to better understand your out-of-network benefit. We recognize this may limit some people's ability to participate. Please contact our office directly; a sliding scale is available for those who qualify.
Questions to ask your insurance provider
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If yes, ask:
What percentage of the cost is reimbursed?
Is there a deductible I need to meet first?
Are there any visit limits or coverage caps?
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Has any of it been met this year?
What costs apply toward it?
💡 Example: If your deductible is $1,000 and you’ve already paid $600 toward it, you may only need to cover the next $400 before reimbursement kicks in.
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If yes, what’s the process to obtain one?
Can I submit claims myself, or does my provider need to?
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What forms do I need to complete?
Where do I send my claims?
How long does processing take?
Can I track my claim status online?
We are committed to helping you navigate your out-of-network insurance questions and will do our best to assist in whatever way we can. Following each visit, we are able to generate a superbill for you to submit to your insurance for reimbursement, but we are unable to guarantee what your insurance will pay for or not. Please refer to our printable PDF to use as a guide when you contact your insurance company.