Privacy Policy
Revision Date: May 22, 2025
Thank you for choosing to be part of our community at CONNECT Physical Therapy (company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us using the Contact Form on this website.
When you visit our website http://movementconnectsus.com (“Site”, “Website”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.
This privacy policy applies to all information collected through our website or mobile application, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Site“).
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. By using this website, you accept this document in full. We reserve the right to make changes at any time. If you use the site following any changes, you accept the changes regardless of if you have personally reviewed this document. If you do not agree with these terms, or anything posted on this Site, including any affiliate websites, do not use this site.
MEDICAL DISCLAIMER
The information provided by this site is for general purposes only. THIS WEBSITE IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY MEDICAL CONDITION. The information provided on this website is not a replacement of consulting with a professional. This website’s purpose is to provide information for educational purposes only. The author of this website encourages each individual to make their own health decisions under the guidance of a professional.
CONTACT DISCLAIMER
All forms of contact on this site (email/sms/chat/video/phone/contact submission forms) are not HIPAA secure. You should never send sensitive or private information to us in any form. All paperwork that can be downloaded from the Site should be brought into the facility and never sent via email, text, sms, video conference or the internet.
WHAT INFORMATION DO WE COLLECT?
We may collect the following types of personal information from you:
1.1. Contact Information: When you sign up for our services or create an account, we may collect your name, email address, phone number, and physical address.
1.2. Payment Information: If you make payments for our services, we may collect your payment card information, billing address, and other relevant payment details.
1.3. Health and Fitness Data: To provide personalized fitness plans and training, we may collect information related to your health, fitness goals, medical conditions, and workout performance.
1.4. Communications: We may keep records of any communications you have with us, including email and phone correspondence.
1.5. Usage Information: We collect data about your interaction with our website and mobile applications, including your IP address, device information, and browser type.
Information Automatically Collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our website.
We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in the DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES Section.
Information collected from other Sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).
HOW DO WE USE YOUR INFORMATION
We use your personal information for the following purposes:
2.1. Providing Services: To deliver our fitness and wellness services, including personalized workouts, training plans, and class bookings.
2.2. Communication: To send you important information about our services, updates, promotions, and respond to your inquiries.
2.3. Payment Processing: To process payments and maintain financial records.
2.4. Health and Fitness Analysis: To provide you with personalized fitness recommendations, analyze your progress, and tailor ur services to your needs.
2.5. Marketing: To send you information about our services, promotions, and offers. Message and data rates may apply and you may reply STOP to opt-out of messaging; reply HELP for additional messaging help. Message frequency may vary based on usage.
WILL YOUR INFORMATION BE SHARED WITH ANYONE
We do not sell or share your personal information with third parties without your explicit consent, except for the following situations:
3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.
3.2 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3.3. Legal Compliance: We may share your information when required by law, regulation, or legal process.
With your Consent. We may disclose your personal information for any other purpose with your consent.
Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Site) or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
COOKIES AND OTHER TRACKING TECHNOLOGIES
In Short: We may use cookies and other tracking technologies to collect and store your information.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies.
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
HOW DO WE HANDLE YOUR SOCIAL LOGINS
In Short: If you choose to register or log in to our website using a social media account, we may have access to certain information about you.
Our Site offers you the ability to register and login using your third-party social media account details (like your Facebook login). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. If you log in using Facebook, we may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.
We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Site. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY
In Short: We only transfer, store, and process your information in the United States.
Our servers are located in the United States. We do not target users outside of the United States. We are not EU GDPR compliant. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in the United States.
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
The Site may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Site. You should review the policies of such third parties and contact them directly to respond to your questions.
We may have affiliate links on the Site where we will receive a small commission or enumeration from clicks on the affiliate links. We are not an affiliate of any product or service that we do not trust for use in our business or personally. If we don’t use it, we do not promote it. This is the only way we can evaluate product quality, service and support levels, which are so important to those who trust our recommendations.
HOW LONG DO WE KEEP YOUR INFORMATION
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days past the termination of your account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us using the Get In Touch form on the website.
WHAT ARE YOUR PRIVACY RIGHTS
In Short: We care about your privacy rights. We allow users to review, change, or terminate your account at any time.
You have the right to:
4.1. Access: Request access to the personal information we hold about you
4.2. Correction: Request correction of inaccurate or incomplete personal information.
4.3. Deletion: Request the deletion of your personal information.
4.4. Objection: Object to the processing of your personal information for marketing purposes.
4.5. Data Portability: Request the transfer of your personal information to another party.
Account Information. You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account or contacting us using the Get in Touch form on the Site. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. To opt out of interest-based advertising by advertisers on our Site visit http://www.aboutads.info/choices/.
Opting out of email marketing. You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the Get In Touch contact form on the Site. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request through the Get In Touch contact form on the Site.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.
DO WE MAKE UPDATES TO THIS POLICY
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS POLICY
If you have questions or comments about this policy, contact us via the Contact Form on the website.